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7px;font-size:10px;font-weight:700;line-height:1.3;display:inline-flex}.hd-pill{text-transform:capitalize;white-space:nowrap;border-radius:999px;align-items:center;gap:5px;padding:3px 10px;font-size:11px;font-weight:700;display:inline-flex}.hd-pill--open{background:var(--clr-info-bg);color:var(--clr-info)}.hd-pill--in_progress{background:var(--clr-accent-bg);color:var(--clr-accent)}.hd-pill--assigned{background:var(--clr-warning-bg);color:var(--clr-warning)}.hd-pill--resolved{background:var(--clr-success-bg);color:var(--clr-success)}.hd-pill--closed{background:var(--clr-muted-bg);color:var(--clr-text-muted)}.hd-warning-banner{background:var(--clr-danger-bg);border:1px solid color-mix(in srgb, var(--clr-danger) 35%, transparent);color:var(--clr-danger);border-radius:6px;margin-bottom:14px;padding:10px 14px;font-size:13px}.hd-cta{background:linear-gradient(160deg, var(--clr-brand-muted), var(--clr-surface-2));border:1px solid 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0;display:flex}.hd-product-ico{background:var(--clr-brand);border-radius:8px;flex-shrink:0;justify-content:center;align-items:center;width:28px;height:28px;display:flex;overflow:hidden}.hd-product-name{color:var(--clr-text-primary);text-overflow:ellipsis;white-space:nowrap;flex:1;font-size:12.5px;font-weight:500;overflow:hidden}.hd-product-ct{color:var(--clr-text-muted);flex-shrink:0;font-size:11.5px}.hd-header-badge{white-space:nowrap;border-radius:999px;padding:6px 12px;font-size:12px;font-weight:700}.hd-header-badge--red{background:var(--clr-danger-bg);color:var(--clr-danger)}.hd-qrow{border-bottom:1px solid var(--clr-border);cursor:pointer;border-radius:8px;align-items:stretch;gap:12px;padding:10px 4px;transition:background .12s;display:flex}.hd-qrow:hover{background:var(--clr-surface-2)}.hd-qrow:last-child{border-bottom:none}.hd-qrow__bar{background:var(--clr-text-muted);border-radius:999px;flex-shrink:0;width:3px}.hd-qrow__bar--urgent{background:var(--clr-danger)}.hd-qrow__bar--high{background:var(--clr-orange)}.hd-qrow__bar--medium{background:var(--clr-warning)}.hd-qrow__bar--low{background:var(--clr-success)}.hd-qrow__body{flex-direction:column;flex:1;justify-content:center;gap:3px;min-width:0;display:flex}.hd-dash__header-controls{flex-shrink:0;align-items:center;gap:12px;display:flex}.hd-period{background:var(--clr-surface);border:1px solid var(--clr-border);border-radius:10px;align-items:center;gap:2px;padding:3px;display:inline-flex}.hd-period__btn{color:var(--clr-text-secondary);cursor:pointer;white-space:nowrap;background:0 0;border:none;border-radius:7px;padding:7px 14px;font-size:13px;font-weight:600;transition:background .15s,color .15s}.hd-period__btn:hover{color:var(--clr-text-primary)}.hd-period__btn--active{background:var(--clr-brand);color:var(--clr-on-brand)}@media (width<=720px){.hd-dash__header{flex-wrap:wrap}.hd-dash__header-controls{justify-content:space-between;width:100%}}.escalations-page{gap:var(--sp-lg,16px);flex-direction:column;display:flex}.esc-page-link{color:var(--clr-brand);cursor:pointer;font-weight:600;font-size:inherit;background:0 0;border:none;padding:0;text-decoration:underline}.esc-card{background:var(--clr-surface);border:1px solid var(--clr-border);border-radius:var(--radius-md);padding:var(--sp-lg)}.esc-card__header{justify-content:space-between;align-items:flex-start;gap:var(--sp-md);margin-bottom:var(--sp-md);display:flex}.esc-card__title{color:var(--clr-text-primary);font-size:14.5px;font-weight:700}.esc-card__desc{color:var(--clr-text-muted);margin-top:2px;font-size:12.5px}.pd{flex-direction:column;max-width:100%;margin:0 auto;display:flex}.pd__back{cursor:pointer;align-items:center;padding:0;transition:color .15s;display:inline-flex}.pd__back:hover{color:var(--clr-text-primary)}.pd__hero{background:var(--clr-surface);border:1px solid var(--clr-border);border-radius:var(--radius-md);flex-direction:column;gap:20px;padding:24px 28px;display:flex}.pd__hero-body{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;display:flex}.pd__hero-left{align-items:center;gap:1rem;display:flex}.pd__hero-logo{border:1px solid var(--clr-border);border-radius:10px;flex-shrink:0;width:2.5rem;height:2.5rem}.pd__hero-logo--img{object-fit:cover}.pd__hero-logo--initial{justify-content:center;align-items:center;font-size:24px;font-weight:800;display:flex}.pd__hero-name{color:var(--clr-text-primary);margin:0 0 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td{border-bottom:none}.pd__developer-availability{border-radius:var(--radius-sm);align-items:center;padding:3px 8px;font-size:11px;font-weight:600;display:inline-flex}.pd__developer-availability--available{color:var(--clr-success-text);background:var(--clr-success-bg)}.pd__developer-availability--unavailable{color:var(--clr-text-muted);background:var(--clr-surface-2)}.pd__card-text{color:var(--clr-text-secondary);margin:0;font-size:13.5px;line-height:1.7}.pd__card--info{background:var(--clr-surface-2);border-color:var(--clr-info-border)}.pd__delete-section{width:50rem;margin:1rem auto auto}.pd__card--danger{border-color:var(--clr-danger-border);background:var(--clr-danger-bg)}.pd__empty-text{color:var(--clr-text-muted);margin:0;font-size:13px;font-style:italic}.pd__overview{grid-template-columns:1fr 1fr;gap:1rem;display:grid}.pd__overview-main .card{grid-template-columns:1fr 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(width<=600px){.pd{padding:var(--sp-md)}.pd__hero{padding:16px}.pd__hero-body{flex-direction:column;align-items:flex-start}.pd__tabs{overflow-x:auto}.pd__apikey-key-wrap{display:none}}.products-page{gap:var(--sp-xl);flex-direction:column;display:flex}.products-page__toolbar{align-items:center;gap:var(--sp-sm);flex-wrap:wrap;display:flex}.products-page__search{background:var(--clr-surface);border:1.5px solid var(--clr-border);border-radius:var(--radius-sm);min-width:200px;color:var(--clr-text-muted);transition:border-color var(--transition);flex:1;align-items:center;gap:8px;padding:8px 12px;display:flex}.products-page__search:focus-within{border-color:var(--clr-brand);color:var(--clr-text-primary)}.products-page__search-input{color:var(--clr-text-primary);background:0 0;border:none;outline:none;flex:1;font-family:inherit;font-size:13.5px}.products-page__search-input::placeholder{color:var(--clr-text-muted)}.products-page__count{color:var(--clr-text-muted);white-space:nowrap;font-size:12px;font-weight:600}.products-grid{gap:var(--sp-md);grid-template-columns:repeat(auto-fill,minmax(280px,1fr));display:grid}.product-card{background:var(--clr-surface);border:1px solid var(--clr-border);border-radius:var(--radius-lg);transition:box-shadow var(--transition), transform var(--transition);cursor:pointer;flex-direction:column;display:flex;overflow:hidden}.product-card:hover,.product-card:focus-visible{box-shadow:var(--shadow-md);transform:translateY(-2px)}.product-card:focus-visible{outline:2px solid var(--clr-brand);outline-offset:-2px}.product-card__header{padding:var(--sp-md) var(--sp-md) 0;justify-content:space-between;align-items:center;display:flex}.product-card__avatar{object-fit:cover;border-radius:50%;flex-shrink:0;width:40px;height:40px;display:block}.product-card__avatar--fallback{justify-content:center;align-items:center;font-size:16px;font-weight:700}.product-card__icon{border-radius:var(--radius-md);background:var(--clr-brand-light);width:40px;height:40px;color:var(--clr-brand);justify-content:center;align-items:center;font-size:18px;font-weight:800;display:flex}.product-card__actions{gap:4px;display:flex}.product-card__action-btn{border-radius:var(--radius-sm);width:28px;height:28px;color:var(--clr-text-muted);transition:background var(--transition), color var(--transition);cursor:pointer;background:0 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(width<=480px){.products-page__form-row{grid-template-columns:1fr}}.rpt{color:var(--clr-text-primary);flex-direction:column;gap:16px;display:flex}.rpt-bar{border-bottom:1px solid var(--clr-border);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;display:flex}.rpt-tabs{gap:28px;display:flex;overflow-x:auto}.rpt-tab{cursor:pointer;color:var(--clr-text-secondary);white-space:nowrap;background:0 0;border:none;border-bottom:2.5px solid #0000;margin-bottom:-1px;padding:14px 4px;font-size:14px;font-weight:500;transition:color .15s}.rpt-tab:hover{color:var(--clr-text-primary)}.rpt-tab--active{color:var(--clr-brand);border-bottom-color:var(--clr-brand);font-weight:600}.rpt-controls{align-items:center;gap:10px;padding-bottom:8px;display:flex}.rpt-btn{background:var(--clr-surface);color:var(--clr-text-primary);border:1px solid var(--clr-border);cursor:pointer;border-radius:10px;align-items:center;gap:8px;padding:9px 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